TeamViewer is a remote access and remote control computer software, allowing maintenance of computers and other devices. Their main mission is to enable online remote support and collaboration globally.
Experience Design
Problem Discovery
TeamViewer was moving from WordPress to Adobe experience manager (CMS). The website was not user-centric and didn’t have enough visuals. Navigating the website may feel laborious, or you may feel lost when searching for the information you need. In some cases, completing an action — like filling a form for a purchase — may even feel less than intuitive. How might we implement more interactions and visuals into the TeamVviewer website to enhance their user experience while remaining faithful to their vision?
TeamViewer is a remote access and remote control computer software, that allows maintenance of computers and other devices. Their main mission is to enable online remote support and collaboration globally.
In short, Teamviewer believes that wonderful things happen when people get together, and technology should make this possible for them from anywhere in the world.
Goals
Improve the navigation structure
Moving from WordPress to Adobe Experience Manager (CMS)
Improving user satisfaction through better user interaction
Reduce the time to complete a task
Forms - Improving Usability
Storytelling
More customer success stories
Convey solutions through their modern visual design.
Desgin Process
Template by Sinda Bouzir